After sales service

At Flashify, we are committed to ensuring your satisfaction even after your purchase. Our comprehensive after-sales service aims to assist you with any issues or concerns related to your order. Below are the services we offer:

1. Warranty and Repairs

If your product is covered under warranty and requires repairs, please follow these steps:

Check Warranty Status: Refer to the product's warranty card or check your order details.
Request a Repair: Contact our support team via [email/phone number], providing your order number and details of the issue.
Service Centers: If your product needs physical inspection, we will direct you to an authorized service center.

2. Returns and Refunds

If you need to return a product or request a refund:

Return Policy: Products can be returned within 7 days of delivery, provided they meet our return policy requirements. Please review our Return and Refund Policy for detailed information.
Refund Process: Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed within 2-4 business days.

3. Replacements

If you received a defective or damaged product, we offer a replacement service:

Eligibility: Defective or damaged products reported within 7 days of receipt are eligible for replacement.
Process: Contact our customer service team with your order number, and we will arrange a replacement.

4. How to Contact Us

For all after-sales service inquiries, you can reach us through:

Email: [support@flashify.in]
Phone: [+91 8851017791]
Live Chat: Available [hours of operation]
Customer Support Form: Fill out our support form for prompt assistance.

5. Frequently Asked Questions (FAQ)

For quick answers to common after-sales service questions, visit our FAQ section.